FROM FINDING TO RECEIVING
How to use Kakobuy: the complete eight-step buying guide
Choose a product, submit its exact specification and review the warehouse arrival before shipping. Goods and international freight are separate payments.
Official tutorial sequence checked on 15 October 2026. These are older original tutorial images: amounts, account values, coupons and route examples are illustrative. Current Kakobuy forms, checkout and terms govern. Select an image for full size.
Select products
Start with a product you have checked on a category shelf or marketplace. The official tutorial offers three discovery methods: copy and paste a product link, search by image, or enter a keyword.
Before moving on, open the actual seller listing and identify its colour, size and quantity options. An image search match can point to a different seller or variant. The tutorial names Taobao, Tmall, 1688 and JD for automatic product search; an unsupported or unreadable listing may require the manual branch in step 2.
A successful search produces a candidate listing. Compare the seller and variant, then save the precise product URL. See link, image and keyword methods for their individual checks.
Submit the purchasing order
On the imported product page, choose colour, size and quantity. Use remarks for a clear purchasing requirement, such as the exact specification to confirm. Review the agreement and add the item to your cart or choose Buy now.
If you use Fill & Buy, enter the product link, product name, specification, quantity and seller-to-warehouse delivery charge. Read the manual-order conditions before payment; a manually entered description does not establish stock or after-sales cover.
The official manual-order illustration shows the fields needed when automatic import cannot describe your item. Check platform and manual-order limits.Check platform and manual-order limits.
Pay for the goods and domestic delivery
This payment funds the items and their delivery from the seller to Kakobuy's warehouse. International shipping is a separate payment at step 6.
Check the actual payable amount, chosen payment method, conversion and any fee before confirming. The operator's help pages contain different PayPal examples, so use the live payment screen rather than a rate copied from this older screenshot.
Save the payment confirmation and order number. Build a complete budget with room for international freight and selected extras.
Wait for purchasing and delivery to the warehouse
Kakobuy reviews the purchasing request and places the marketplace order. The seller then sends the item domestically to the warehouse. Payment, purchasing and seller dispatch are different statuses.
The official tutorial describes order review in 3–5 working hours and a domestic delivery cycle of 3–5 days. These are the operator's published indications, checked in the tutorial on 15 October 2026, not a deadline for your order. Seller stock, working hours and delivery conditions can change the wait.
If the status stalls, ask about the specific stage and include your order number. Check support and buyer working hours before relying on a reply time.
Review quality inspection and storage
After warehouse arrival, open the stored item and its QC Picture thumbnails. Compare what is visible with the order you submitted: colour, size label, quantity, condition and any requested detail.
Visual QC does not establish authenticity, electronic function or every hidden defect. Sealed items and some categories have narrower inspection coverage. Request the particular photo or measurement that resolves your concern before you submit the parcel.
The return-request window and storage clock are separate. Check the stock-in time promptly; waiting within the storage period does not keep a seller return available. Use the QC review checklist.
Submit your overseas shipment and pay its fees
Select the stored items for this parcel, check the recipient address and choose packing options. Keep packaging that protects fragile contents; do not remove every box or tag without a reason.
Compare eligible logistics for your destination and goods type, read the restrictions and insurance terms, then review the parcel checkout and pay international shipping. Apply only a coupon that the live checkout accepts for this parcel.
Warehouse item measurements help planning. Packed dimensions, packaging weight and the chosen route's billing formula determine the final chargeable weight. Older routes, coupon values and prices pictured below do not establish today's availability.
If box size changes your route choice, consider the available rehearsal service before committing. Check weight floors, dimensions and route eligibility.
Follow packing, dispatch and transport
After parcel submission and payment, Kakobuy arranges packing and outbound processing, then hands the parcel to the carrier. Follow the actual parcel status and logistics events in your account.
Different stages may update at different times. A tracking gap can occur between handovers; it does not by itself prove loss or justify a promised delivery date. Keep the route name and latest event when contacting support.
If delivery fails or tracking shows an exception, use the official parcel support channel and the applicable route terms. Avoid posting unredacted tracking or address details in public communities.
Inspect delivery and confirm receipt
When the parcel arrives, inspect the packaging and contents before confirming receipt. Compare the items with your order and retain clear evidence of any damage or missing contents.
Use the parcel support channel promptly for a genuine delivery problem, with the parcel number and relevant photos. Confirm receipt once you have received and checked the order. A shared review is optional; it should describe your actual experience.
Keep your order, payment and delivery records together until any issue is resolved. Prepare a useful support request.
What is Kakobuy?
Why choose Kakobuy?
Kakobuy is a purchasing agent for Chinese marketplace orders, with receiving, visual inspection, storage and international parcel submission. The retained help pages state no agent handling fee, free ordinary inspection and consolidation, and 100 free storage days for normal orders from in-storage status. Goods, freight, funding costs and selected extras still need a budget.
Those features may help when you want to compare arrivals from different sellers before combining a parcel. Check your actual destination, goods restrictions, return needs and total cost before choosing the service. Appearance QC does not establish authenticity or electronic function; a manual order may have narrower after-sales conditions.
The retained contact page lists EVERYDAY GO INC and ANXIN SHOPPING CO., LTD (company number 16947583). Support hours and contact channels are documented on the help page. These are dated records, not a measurement of current service quality.
Keep seller return timing, normal/abnormal storage clocks and international transit separate. Use the warehouse checklist and complete cost breakdown before parcel payment.